Build capability and organisational systems for improvement

Improvement Flexible Skills (C3) 2024/25 - M4: Engaging stakeholders, managing change and transitions

Welcome to Cohort 3 and Module 4 of Improvement Flexible Skills.

Our CPD accredited Improvement Flexible Skills programme offers a versatile option for individuals seeking an introduction to Quality Improvement (QI) skills. You have the flexibility to complete some or all of the remaining 7 modules either as part of this cohort or in future cohorts. To register, please click on the module links below:


1. Introduction to Quality Improvement

2. Model for Improvement & Project Management

3. Process Mapping

4. Engaging Stakeholders, Managing Change, and Transitions

5. Introduction to Measurement for Improvement

6. Sustainability of Improvement

7. Creativity in Improvement

8. Introduction to Demand and Capacity Management


Each module will be accompanied by an evaluation of learning to ensure comprehension and progress.

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Course content

  • Lesson Navigating the Hub
    • How to navigate The Hub